ServiceIndustry Ready

Food & Beverage Service (F&B Service) Course

The Food & Beverage Service course prepares trainees to deliver professional service in five-star hotels and luxury dining environments. The program covers service fundamentals, hygiene and safety standards, guest interaction, and POS system operation. Trainees gain hands-on experience in table setup, food and beverage service, room service, and cashiering while developing communication, teamwork, and attention to detail to ensure an exceptional hospitality experience

6 weeks

Beginner

Certified

Small Groups

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Food & Beverage Service (F&B Service) Course

Duration6 weeks

Program Modules

F&B Department & Operations

Understand the structure, functions, and SOPs of restaurants, cafés, and room service.

Hygiene & Safety

Apply hygiene, safety, and food handling standards during service.

Guest Service & POS

Set up tables, serve food and beverages, operate POS systems, and handle guest requests professionally.

Teamwork & Professionalism

Develop teamwork, communication, service etiquette, and attention to detail.

What You'll Learn

Knowledge

Understand the structure and functions of the F&B department.

Explain standard operating procedures (SOPs) for restaurants, cafés, and room service.

Understand hygiene, safety, and food handling standards.

Recognize the importance of teamwork and coordination.

Skills

Set up tables and serve food and beverages professionally.

Operate service equipment and POS systems efficiently.

Handle billing and cashiering procedures accurately.

Respond to guest requests politely and effectively.

Attitudes

Demonstrate professional appearance and conduct.

Show attention to detail and commitment to quality service.

Work effectively within a team environment.

Maintain a guest-first mindset and luxury service standards.

Topics

beginner

F&B department overview and functions

Basic service standards and etiquette

Hygiene and safety protocols

Restaurant layout and essential equipment

Basic guest service (greeting, order taking, serving)

Basic POS operation and bill handling

Communication and teamwork during service

advanced

Advanced Service Techniques (family style, silver service, VIP service).

Buffet Operations & Guest Flow Management.

Handling Special Requests and Complaints Professionally.

Supervision of Restaurant, Café, and Room Service Operations.

Advanced POS Operation, Billing, and Daily Report Management.

Upselling and Product Knowledge of Food & Beverages.

Your Instructor

HTC Service Team

F&B Service Trainer

Ready to Start?

Secure your spot in the next cohort. Limited seats available.

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Next Start Date

February 15, 2026